Privacy Policy
At Learey Painting & Decorating, we respect your privacy and are committed to protecting your personal information.This Privacy Policy explains how we collect, use, and safeguard your details when you contact us, request a quote, or use our services.
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1. What Information We Collect
We may collect the following personal information when you interact with us:
•Your name, phone number, email address, and postal address.
• Property address and project details relevant to your quote or service.
• Any correspondence, feedback, or enquiry details you provide.
• Payment information (for invoicing and accounting purposes).
• Website usage data (via Wix analytics or cookies, where applicable).
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2. How We Collect Information
We collect personal information directly from you when you:
• Request a quote or make an enquiry through our website, phone, or email.
• Confirm a booking or sign a contract with us.
• Communicate with us via social media or customer reviews.
• Provide payment for our services.
3. How We Use Your Information
We use your information to:
• Provide quotes, complete projects, and manage bookings.
• Communicate with you about your project or related services.
• Send invoices, receipts, or warranty information.
• Improve our services and customer experience.
• Comply with legal and accounting requirements.
We do not sell, rent, or trade your personal information with any third parties. We may share limited details with trusted service providers (such as accounting or marketing support) only when necessary to deliver our services.
4. Storing and Protecting Your Information
We take reasonable steps to protect your personal data from misuse, loss, or unauthorised access. Your details are stored securely in password-protected systems and are only accessible to authorised personnel.
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5. Cookies and Website Analytics
Our website may use cookies or analytics tools (via Wix or Google) to collect anonymous information about site traffic and performance. You can disable cookies through your browser settings at any time.
6. Accessing or Correcting Your Information
You may request access to your personal information or ask for corrections at any time by contacting us.We will respond to all reasonable requests promptly and in accordance with the Privacy Act 1988 (Cth).
7. Links to Other Websites
Our website may contain links to other sites.Please note that we are not responsible for the privacy practices or content of third-party websites.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal obligations.The latest version will always be available on our website.
9. Contact Us
If you have any questions, concerns, or privacy requests, please contact us via the Contact Us page.